Terms of Use

Please read these Terms of Use carefully before using kylieboltoncounselling.com.au (the “Website”). By accessing or using the Website, you agree to be bound by these terms. If you do not agree, please do not use the Website.

These Terms are governed by the laws of Queensland, Australia.

1. About the website

This Website is operated by Kylie Bolton Individual & Relationship Counselling (“we”, “us”, or “our”), a private counselling practice based in Brisbane, Queensland, Australia.

The Website provides general information about our counselling services and allows you to submit enquiries. It is not a substitute for professional counselling, psychological advice, or medical treatment.

2. Not a counselling service

The information on this Website is for general informational purposes only. Nothing on this Website constitutes counselling, therapy, psychological advice, medical advice, or a professional counselling relationship.

A counselling relationship is only established when a formal appointment has been made and a client agreement has been signed. Submitting a contact form enquiry does not create a counselling relationship.

If you are experiencing a mental health emergency, please contact Lifeline on 13 11 14, Beyond Blue on 1300 22 4636, or call 000 in an emergency.

3. Acceptable use

You agree to use the Website only for lawful purposes and in a manner that does not:

• Violate any applicable law or regulation.
• Infringe the rights of any person or entity.
• Transmit any unsolicited or unauthorised advertising, spam, or malicious code.
• Attempt to gain unauthorised access to any part of the Website or its underlying systems.
• Interfere with or disrupt the integrity or performance of the Website.

We reserve the right to suspend or restrict access to the Website for any user who violates these terms.

4. Intellectual property

All content on this Website — including text, images, logos, design elements, and code — is owned by or licensed to Kylie Bolton Individual & Relationship Counselling and is protected by Australian and international copyright law.

You may view and print pages from the Website for your own personal, non-commercial use. You must not reproduce, republish, distribute, or exploit any content from this Website without our prior written consent.

5. Contact form and communications

When you submit the contact form on this Website, you consent to us contacting you via the email address or phone number you provide in order to respond to your enquiry. We will not add you to any mailing list or use your contact details for any purpose beyond responding to your enquiry.

Our contact form is protected by Google reCAPTCHA. By submitting the form, you agree to Google's Privacy Policy and Terms of Service.

6. Analytics and cookies

This Website uses Google Analytics to collect anonymised data about visitor behaviour, and Google Search Console to monitor search performance. By using this Website, you consent to the use of these services.

For full details on how we use cookies and analytics, please refer to our Privacy Policy.

7. Third-party links

This Website contains links to third-party websites, including our online booking system (Cliniko). These links are provided for your convenience only. We have no control over the content or privacy practices of third-party sites and accept no responsibility for them. We encourage you to read the terms and privacy policies of any external site you visit.

8. Disclaimer of warranties

The Website and its content are provided “as is” and “as available” without any warranties of any kind, express or implied. We do not warrant that the Website will be uninterrupted, error-free, or free from viruses or other harmful components.

While we make every effort to keep information on the Website accurate and up to date, we make no representations or warranties about the completeness, accuracy, reliability, or suitability of any information on the Website.

9. Limitation of liability

To the maximum extent permitted by law, Kylie Bolton Individual & Relationship Counselling and its principal exclude all liability for any loss or damage (including direct, indirect, incidental, or consequential loss) arising from your use of, or inability to use, this Website or its content.

Nothing in these Terms limits or excludes any rights you may have under the Australian Consumer Law that cannot be excluded by law.

10. Privacy

Your use of this Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

11. Changes to these terms

We may update these Terms of Use from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of the Website after changes are posted constitutes acceptance of the revised terms.

12. Governing law

These Terms are governed by the laws of Queensland, Australia. Any disputes arising from your use of this Website will be subject to the exclusive jurisdiction of the courts of Queensland.

13. Contact us

If you have any questions about these Terms, please contact us: